FAQ
Contact us
How can I contact customer service?
Reach us anytime via hello@breatherealm.co and we'll get back to you as soon as we're able.
Orders & Returns
Where can I purchase Realm products?
Realm is available on our website, at all Erewhon locations, Happier Grocery, Pop Up Grocer, and select boutique retailers nationwide.
Do you offer subscriptions?
Yes. Subscribe and save 15% on your favorite scents, delivered on your schedule. Skip, pause, or cancel anytime.
Do you ship internationally?
We currently ship within the contiguous U.S. only.
What is your returns/exchange policy?
We want you to love what you bring into your home. While we donโt offer returns or exchanges, if anything arrives damaged or not as intended, reach out to us atย hello@breatherealm.coย and weโll make it right.
How long does shipping take?
Weโll get your order out as quickly as possible
Orders are typically processed within 2โ3 business days, with delivery taking an additional 3โ7 business days depending on your location.
Can I track my order?
Youโll receive a tracking link via email once your order has shipped. If you have any questions, feel free to reach out to us atย hello@breatherealm.co.
Product Safety & Standards
What is Safe Scent Certifiedโข?
Safe Scent Certifiedโข is our internal safety benchmarkโthe first of its kind in fragrance. Because fragrance isnโt strictly regulated in the U.S., we created our own rigorous standard. Safe Scent Certifiedโข means our products are free from harmful ingredients like parabens, phthalates, petrochemicals, propellants, formaldehyde, toluene, ethanolamines, carcinogens, and endocrine disruptors. We hold third-party certifications that validate our safety claims and exclude known toxins, bringing transparency and accountability to air care.
How do you ensure the quality and safety of Realm products?
Every product goes through rigorous testing, benchmarked against the Environmental Working Group (EWG), Made Safe, and Clean Label Project standards. We also publish full ingredient lists with nothing to hide. Our partnerships with world-class formulators and fragrance houses allow us to create hormone-safe fragrances that bring a new dimension to clean scent.
What sets Realm apart from competitors?
Unlike traditional air care, which relies on undisclosed โfragranceโ blends and harmful chemicals, Realm is fully transparent and rigorously safe. Our products feature patent-pending odor-neutralizing technology, Safe Scent Certifiedโข ingredients, refillable packaging, and modern scent profiles developed by leading fragrance experts. We donโt mask odorsโwe neutralize them at the molecular level, without compromise.
Are Realm products safe for children and pets?
Yes. Realm products are non-toxic and free from known carcinogens and hormone disruptors. However, we recommend spraying in well-ventilated areas and keeping bottles out of reach of children and pets.
Do your products contain synthetic fragrance?
We use a thoughtful blend of natural and safe synthetic notes to ensure performance and safety, while also preventing the overharvesting of plants and flowers, protecting delicate ecosystems for future generations. Every formula is Clean Label Projectโข certified, phthalate-free, and free from known endocrine disruptors and carcinogens. In addition, we disclose every ingredient, all of which meet the highest global safety benchmarks.
How long does the scent last?
Realm lingers for hours, up to 72 depending on how and where you spray. On fabrics, the scent can last up to 30 days.
Can I spray Realm on fabrics?
Yes. Our sprays are designed to be fabric-safe, though we recommend testing on a small, hidden area first.
Packaging & Sustainability
Is your packaging sustainable?
Our bottles and packaging are currently recyclable and weโre actively working toward more sustainable solutions.
Why do you use plastic bottles?
We chose durable, refillable plastic to balance safety, accessibility, and sustainability. This allows us to offer a long-lasting product at an accessible price point while reducing environmental impact.
Do you offer refills?
Yes, weโre working on a refill system designed to extend the life of your Realm bottle and reduce packaging waste. Sign up for our email list to be the first to know when refills become available.
Brand
What is Realm?
Realm is setting a new standard in air care that prioritizes both well-being and experience. For decades, consumers have been sold the illusion of freshnessโwhile unknowingly breathing in toxins that disrupt health. Powered by patent-pending technology and our trademarked Safe Scent Certifiedโข standard, Realm neutralizes odor at the molecular levelโwithout masking and without compromise. Every scent is made with non-toxic, transparent ingredients that meet the highest safety benchmarks, delivering real performance and a sensorial experience worth breathing in.
What is Realm's founding story?
Realm was founded in 2022 by Ashley Sweeney after discovering a lump in her breast at 24 years old. She began researching various endocrine-disrupting toxins her doctor had mentioned, only to uncover that these harmful substances were commonly found in fragranced products, including the air care products she used every day. With no safe, effective, beautifully scented or designed alternatives available, Ashley decided to create her own. Realm was born so everyone could care for and enjoy their spaces without compromise.
What is Realm's mission?
Realm is on a mission to change the way we scent our spaces. What we breathe in every day should never come at the cost of our health or environment. Safe Scent Certifiedโข, non-toxic, and rooted in design, Realm is air care without compromise.
Have you collaborated with any scientists on the formulation of Realm?
Yes. We worked closely with a veteran air care formulator, along with a world-renowned fragrance house, to ensure our products are both safe and sensorially elevated.